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To remain competitive, organisations must continually adjust to an ever-influx environment. An easy and economical way to achieve this is by upskilling workers. Training grows employees’ knowledge base and skill set so they are more effective in the workplace, increasing their overall performance.

Man working at computer with excellent performance
There are many types of employee development courses, and arguably none has gained more significance in recent years with the surge of remote workers than technology training.

Technology has made remote and hybrid work possible, and is also a powerful tool in boosting worker productivity. Below we outline ten important ways technology training improves employee performance.

10 Ways Technology Training Improves Employee Performance at a Glance:

1. Fills in the Skills Gap

2. Enhances Team Collaboration

3. Increases Consistency of Output

4. Helps Workers to Hit Performance Review Expectations

5. Promotes Performance-Based Company Culture

6. Boosts Confidence in Technology Usage

7. Reduces Need for Supervision

8. Prepares Employees for Greater Responsibilities

9. Raises Retention Rates

10. Amplifies Employee Satisfaction

1. Fills in the Skills Gap

Inevitably all employees have some weaknesses in their skill set. Even the most effective workers have areas for improvement in either acquiring new techniques on software they already use, or learning new applications and systems altogether. A training program augments the proficiencies of each team member allowing them to perform their jobs better.

2. Enhances Team Collaboration

In addition to enhancing individual performance, technology training improves organisational operations. A group instruction program establishes a common set of skills for the entire team that in turn energises teamwork. For example, coaching on communications and collaboration software means that team members can perform tasks such as telecommuting and data-sharing with greater ease.

3. Increases Consistency of Output

Consistency in processes, projects, services and sales is paramount to a successful business. A well-developed curriculum makes process and performance expectations clear to all workers, and gives them the technical abilities to meet these expectations. With performance and expectations aligned, all employees can be more consistent in their work product.

4. Helps Workers to Hit Performance Review Expectations

Employee performance reviews are an important tool in identifying a worker’s strengths and weaknesses. Performance reviews are also usually when employees set their goals for the upcoming year. A tailored technology training improves employee performance by shoring up workers’ deficiencies and allowing them to hit their performance review expectations. Furthermore, technology training can be the catalyst for workers to meet their defined goals.

5. Promotes Performance-Based Company Culture

On the surface, technology training is concerned with developing employee technical capabilities, but these courses also inherently communicate expectations about employee conduct and productivity. Thus, technology training can create a performance-based company culture that focuses on personal accountability, team collaboration and quality production.

6. Boosts Confidence in Technology Usage

The technology space is ever-changing across all industries. Exposing employees to new techniques in technology, or properly introducing them to entirely new platforms, raises their confidence in technology use in general. This self-assurance makes it more likely that they will maximise software functionalities that improve their job performance, as well as increase their future adaptability to emerging technologies.

7. Reduces Need for Supervision

Technology training often reduces the need for supervision, freeing up the time of managers. As employees become more proficient in the software they use, there is less of a need for oversight and work output corrections. This not only smooths out operations, but it builds employee confidence in their abilities and performance.

8. Prepares Employees for Greater Responsibilities

The skills gained from technology training programs can lay the groundwork for employees to take on more responsibilities and move into higher roles within an company. Training programs that properly skill-up employees allow them to be effective in new, advanced positions. This has a number of advantages for a company, including saving money on new hires, and in that the promoted employee brings organisational awareness and earned co-worker trust to their new position.

9. Raises Retention Rates

Technology training helps businesses to retain and nurture employees. The cost of training an existing employee is less than that of hiring a new employee. Besides the benefit of cost-savings to the organisation, having low worker turnover also goes far in establishing a healthy, consistent company culture. This is a boon for employee morale and conduct.

10. Amplifies Employee Satisfaction

Organisations that invest in training are walking the walk in showing employees that they are valued, rather than just saying it. Quite simply, development courses give workers the tools they need to thrive. Some organisations make the mistake of setting worker performance expectations, but not supporting workers with the proper training that sets them up for success. Teaching workers new skills not only equates to a better job performance, but employees will feel this. Upskilled employees feel like productive, contributing members of the organisation, which only amplifies their sense of job satisfaction.

Technology training improves employee performance, and in doing so, advances goals for organisational success. The right program is designed to level up the productivity of all employees, and gives your most valuable and ambitious workers room to grow. Maximising skills through technology training means that employees can meet their professional goals, and remain or be promoted within the company, helping you to retain talent. At its best, technology training is part and parcel to establishing a healthy company culture that promotes high-quality employee performance and truly values its workers.

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