Working Sm@rt with

Microsoft OUTLOOK

Take control of your workload and competing priorities

  • Are you buried in an avalanche of emails?
  • Do you feel out of control and overwhelmed at work?
  • Do you have thousands of unread emails dragging you down?
  • Are you missing deadlines because you can’t focus on key tasks?
  • Do you have a never-ending to-do list?
  • Do you have constant interruptions killing your productivity?

Our WorkingSm@rt with Microsoft Outlook course may save your day!

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AT A GLANCE

Audience

Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use Microsoft Outlook and are not optimizing this powerful software.

Format ​

  • 1 x 4-hours, instructor-led online session
  • Individual follow up coaching

What’s Included

  • Comprehensive Learning Guide and Resource Manual
  • Subscription to our monthly LearningLink e-newsletter

Prioritising to Work Effectively

Most people are familiar with the basic functions of personal organiser programmes like Outlook. ‘WorkingSm@rt’ training transforms software functions by adding practical processes to work productively and effectively.

WorkingSm@rt using Outlook makes MS Outlook work by showing you how to: ​

  • Create a consistent focus on priorities
  • Gain control of your Inbox and email
  • Improve your communications
  • Manage your time, tasks, and activities
  • Use Outlook with a ‘business planning’ approach
FULL OUTLINEVIDEO OUTLINE

What You Will Learn

Behaving as a Team

Assess the current strengths of each team’s essential skills. Learn how team players need to behave to deliver shared goals on time.

Business Processes

Business Processes apply the WorkingSm@rt Best Practices i.e. why and when to use the MS Teams functions.

Guidance on 365 Apps

Guidance is given on which to use to help teams sidestep duplication of work, missed information or continuous distractions.

Advice

Have clear IT Guidelines for MS Teams to avoid unintentional misuse, or even bewilderment.

Detailed Synopsis

Format ​

  • Hands-on Instructor-led Sessions: 1 x 4-hours, instructor-led online session
  • Individual follow up coaching

What’s Included

  • Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want. ​
  • Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
  • LearningLink: Our monthly productivity e-newsletter to keep you updated.

Units

  • Unit 1 – Being Productive
  • Unit 2 – Setting Yourself Up to Work Sm@rt
  • Unit 3 – Manage Work Effectively
  • Unit 4 – Managing Commitments to Enable a Sense of Achievement
  • Unit 5 – Managing Information Effectively
  • Unit 6 – Manage Working with Others​

Available for Microsoft Outlook, Outlook for Apple Mac, Lotus Notes, Google Apps and iPhone & iPad.

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What our graduates say about this course

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Manager, Global Field Corrective Action / Teleflex

WorkingSm@rt with Microsoft Outlook

I learned tips and tricks on how to improve my productivity using outlook as a system rather than just an email browser

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Finance Manager / IDA Ireland

WorkingSm@rt with Microsoft Outlook

I don't wake up in a cold sweat in the middle of the night any more - I have everything under control in work.

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Program Coordinator / Janssen USA

WorkingSm@rt with Microsoft Outlook

William does a great job explaining the barriers to productivity which help you understand that efficiency is something that everyone struggles with.

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Medical Science Liaison / J&J USA

WorkingSm@rt with Microsoft Outlook

Reduce anxiety by providing a structured workflow/system.

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Program Coordinator / Janssen USA

WorkingSm@rt with Microsoft Outlook

An excellent course to improve time management and prioritizing workload.

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Senior Specialist QC / MSD Ireland

WorkingSm@rt with Microsoft Outlook

Relieves the stress of having to remember things, once you have it in your calendar as a task or time scheduled you won't forget about it.

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Process Development Scientist (Purification) / Pfizer Ireland

WorkingSm@rt with Microsoft Outlook

Empty inbox is in itself so useful to reduce stress levels.

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Clinical Project Scientist / J&J USA

WorkingSm@rt with Microsoft Outlook

Helps me to effectively manage my workload by utilizing an organizational structured approach in outlook. No more long to-do lists

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Lab Technician / Pfizer Ireland

WorkingSm@rt with Microsoft Outlook

It helps you to be more organised and keep track of all tasks. By doing this you're not using Lists or your head to remember things and then you're not forgetting things and causing stress on yourself.

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HR Business Partner / Abbvie Pharmaceuticals

WorkingSm@rt with Microsoft Outlook

Very effective for time management and prioritization.

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Supply Chain Specialist / MSD Ireland

WorkingSm@rt with Microsoft Outlook

The course will teach you how to take control over your tasks and visualize them, giving you better understanding of your availability to take on more tasks or to evaluate when you might get time to complete a task.

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WorkingSm@rt with Microsoft Outlook

it will give you a different view on how to manage your calendar/e-mails/tasks to reduce our workload anxiety

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Engineering Reliability Lead / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

It will help to prioritise tasks that are most important and ensure that workload is managed effectively.

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Reliability Engineer / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

Being organised and on top of your work - being proactive - and not being blind sided by forgotten tasks will always reduce workload stress

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Medical Science Liaison / J&J USA

WorkingSm@rt with Microsoft Outlook

No longer relying on my 10+ to-do lists floating around my desk.

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Medical Science Liaison / Janssen USA

WorkingSm@rt with Microsoft Outlook

I love the horizontal approach to tasks rather than vertical. Just the visual difference is relaxing.

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Reliability Engineer / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

Really effective means of tracking your work and not losing important items through the cracks

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Product Release Analyst / Abbvie Pharmaceuticals

WorkingSm@rt with Microsoft Outlook

It is just amazing what you can do to clear your inbox and the inbox of stress building up in my mind.

Making Outlook Work

Behaviours ​

  • Prioritising continuously
  • Planning realistically
  • Allocating time to objectives
  • Controlling Inbox
  • Organising information
  • Managing expectations & interruptions
  • Following-up others Tracking conversations

Benefits

  • Doing the right work at the right time
  • Making best use of your time
  • Delivering work on schedule
  • Clearing Inbox to focus on actions
  • Finding emails quickly
  • Controlling work from others
  • Others delivering reliably
  • Remembering who agreed what

Want to learn more?

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