Working Sm@rt with

Microsoft OUTLOOK

Take control of your workload and competing priorities

BOOK COURSEDOWNLOAD BROCHURE

AT A GLANCE

Audience

Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use Microsoft Outlook and are not optimizing this powerful software.

Format ​

  • 1 x 4-hours, instructor-led online session
  • Individual follow up coaching

What’s Included

  • Comprehensive Learning Guide and Resource Manual
  • Subscription to our monthly LearningLink e-newsletter

Prioritising to Work Effectively

Most people are familiar with the basic functions of personal organiser programmes like Outlook. ‘WorkingSm@rt’ training transforms software functions by adding practical processes to work productively and effectively.

WorkingSm@rt using Outlook makes MS Outlook work by showing: ​

  • Create a consistent focus on priorities
  • Gain control of your Inbox and email
  • Improve your communications
  • Manage your time, tasks, and activities
  • Use Outlook with a ‘business planning’ approach
FULL OUTLINEVIDEO OUTLINE

What You Will Learn

Behaving as a Team

Assess the current strengths of each team’s essential skills. Learn how team players need to behave to deliver shared goals on time.

Business Processes

Business Processes apply the WorkingSm@rt Best Practices i.e. why and when to use the MS Teams functions.

Guidance on 365 Apps

Guidance is given on which to use to help teams sidestep duplication of work, missed information or continuous distractions.

Advice

Have clear IT Guidelines for MS Teams to avoid unintentional misuse, or even bewilderment.

Detailed Synopsis

Format ​

  • Hands-on Instructor-led Sessions: 1 x 4-hours, instructor-led online session
  • Individual follow up coaching

What’s Included

  • Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want. ​
  • Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
  • LearningLink: Our monthly productivity e-newsletter to keep you updated.

Units

  • Unit 1 – Being Productive
  • Unit 2 – Setting Yourself Up to Work Sm@rt
  • Unit 3 – Manage Your Emails Effectively
  • Unit 4 – Managing Commitments to Enable a Sense of Achievement
  • Unit 5 – Achieve Better Results Through Effective Communication and Delegation
  • Unit 6 – Priority Planning for Results ​

Available for Microsoft Outlook, Outlook for Apple Mac, Lotus Notes, Google Apps and iPhone & iPad.

DOWNLOAD BROCHURE

What our Graduates say about this course

Matched our exact needs in terms of productivity requirements and tools/tips needed to manage time better. Alot of valuable information covered during the day and clear knowledge and understanding of our business and needs. Has helped me focus better and not get distracted. Prioritizing the immediate tasks/actions/meetings etc I'm not running out of time anymore and managing to stay on top of all things and within due timeframe.

ManagerFinancial Services Company

The training provided me not only with a new way to consider my workload and prioritization but also showcased the toolset we already have with which to actually do it. Of particular benefit to me was the decision tree or rules to follow when deciding what needs to get done by whom and when. The one pager style leave behind is still in front of my on my white board at home to act as a constant reminder for me, such was the value of the session.

Engineering ManagerPharmaceutical

Just did the course and found it brilliant. I am genuinely excited to try these new skills out and hopefully see the impact.

Senior ManagerDigital Sales Team

Matched our exact needs in terms of productivity requirements and tools/tips needed to manage time better. Alot of valuable information covered during the day and clear knowledge and understanding of our business and needs. Has helped me focus better and not get distracted. Prioritizing the immediate tasks/actions/meetings etc I'm not running out of time anymore and managing to stay on top of all things and within due timeframe.

ManagerFinancial Services Company

The training provided me not only with a new way to consider my workload and prioritization but also showcased the toolset we already have with which to actually do it. Of particular benefit to me was the decision tree or rules to follow when deciding what needs to get done by whom and when. The one pager style leave behind is still in front of my on my white board at home to act as a constant reminder for me, such was the value of the session.

Engineering ManagerPharmaceutical

Priority Management worked to develop a workshop for the entire Medical Affairs team in Canada. A large portion our division has since taken the (Managing Workloads & Priorities Training) Working Smart with MS Outlook training, and everyone from the pilot group to those taking the training later felt they learned a system to help manage their time smarter. Furthermore, Dermot worked with us to provide some broad tips to our entire Medical Affairs team at our annual summit meeting. The meeting itself, and specifically the workshop delivered by Dermot was regarded as one of Janssen Canada’s most successful summit meetings ever. I would highly recommend Priority Management for anyone looking to harness the power of Outlook, OneNote or teams within their organization.

Medical Education ManagerJanssen Inc.

I had the opportunity to participate in the SMART-Working course on outlook and teams last summer, as part of the Oncology global medical affairs team. Even though I have been sceptic (I have been working with outlook for 10+ years, with teams for 3+ years) whether this course would rather steal my time than improve my working environment, I was completely flabbergasted, in particular for the outlook training. It definitely gave me back about 30 minutes per day and improved my oversight on managing the tons of projects we handle as GMALs.

EMEA Therapeutic Area Lead OncologyJanssen Europe, Middle East & Africa (EMEA)

Making Teams Work

Behaviours ​

  • Prioritising continuously
  • Planning realistically
  • Allocating time to objectives
  • Controlling Inbox
  • Organising information
  • Managing expectations & interruptions
  • Following-up others Tracking conversations

Benefits

  • Doing the right work at the right time
  • Making best use of your time
  • Delivering work on schedule
  • Clearing Inbox to focus on actions
  • Finding emails quickly
  • Controlling work from others
  • Others delivering reliably
  • Remembering who agreed what

Want to see more?

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