Take control of your workload and competing priorities
- Do you often feel overwhelmed and out of control at work?
- Are you constantly buried under an avalanche of emails, with many of them remaining unread?
- Do you struggle with a never-ending to-do list that keeps growing?
- Are you missing important deadlines because you’re unable to focus on key tasks?
- Do you have difficulty prioritising your tasks, leading to inefficiency and stress?
- Are constant interruptions hampering your productivity and focus?
Our WorkingSm@rt with Microsoft Outlook course may save your day!
AT A GLANCE
Audience
Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use Microsoft Outlook and are not optimizing this powerful software.
Format
- 1 x 4-hours, instructor-led online session
- Individual follow up coaching
What’s Included
- Comprehensive Learning Guide and Resource Manual
- Subscription to our monthly LearningLink e-newsletter
Prioritising to Work Effectively
Most people are familiar with the basic functions of personal organiser programmes like Outlook. ‘WorkingSm@rt’ training transforms software functions by adding practical processes to work productively and effectively.
WorkingSm@rt using Outlook makes MS Outlook work by showing you how to:
FULL OUTLINEVIDEO OUTLINE
- Create a consistent focus on priorities
- Gain control of your Inbox and email
- Improve your communications
- Manage your time, tasks, and activities
- Use Outlook with a ‘business planning’ approach
What You Will Learn
Enhancing Productivity
Learn how to focus on the most valuable tasks and prioritize them effectively. This unit covers Lean processes to improve personal productivity and achieve objectives, with insights on how Outlook can boost individual efficiency.
Setting Up for Success
Gain a deeper understanding of the Outlook “toolbox” and set up its main components to work smarter. This section teaches you how to increase productivity and eliminate unhelpful habits, ensuring you are well-prepared to tackle your workload.
Managing Work and Commitments
Discover methods for efficiently organizing tasks and handling large workloads with changing priorities. Learn to use Microsoft Outlook to stay organized, prepare for meetings, and keep your inbox clear, while mastering time management and achieving a sense of accomplishment.
Effective Information Management
Understand how to structure knowledge repositories and retrieve stored information instantly.
Detailed Synopsis
Format
- Hands-on Instructor-led Sessions: 1 x 4-hours, instructor-led online session
- Individual follow up coaching
What’s Included
- Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want.
- Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
- LearningLink: Our monthly productivity e-newsletter to keep you updated.
Units
- Unit 1 – Being Productive
- Unit 2 – Setting Yourself Up to Work Sm@rt
- Unit 3 – Manage Work Effectively
- Unit 4 – Managing Commitments to Enable a Sense of Achievement
- Unit 5 – Managing Information Effectively
- Unit 6 – Manage Working with Others
Available for Microsoft Outlook, Outlook for Apple Mac, Lotus Notes, Google Apps and iPhone & iPad.
What our graduates say about this course
WorkingSm@rt with Microsoft Outlook
No longer relying on my 10+ to-do lists floating around my desk.
WorkingSm@rt with Microsoft Outlook
I learned tips and tricks on how to improve my productivity using outlook as a system rather than just an email browser
WorkingSm@rt with Microsoft Outlook
Really effective means of tracking your work and not losing important items through the cracks
WorkingSm@rt with Microsoft Outlook
It was a great learning experience with Priority in exploring outlook. They actually helped me with tips on how to work smarter with outlook. An individual coaching with David Foley was a really nice initiative as he did a follow up on my understanding and guided me organising my Outlook further. I would highly recommend to enrol with Priority to work smarter.
WorkingSm@rt with Microsoft Outlook
I don't wake up in a cold sweat in the middle of the night any more - I have everything under control in work.
WorkingSm@rt with Microsoft Outlook
An excellent course to improve time management and prioritizing workload.
WorkingSm@rt with Microsoft Outlook
Great training and follow up. I learned a lot. Trainers were very engaging!
WorkingSm@rt with Microsoft Outlook
Being organised and on top of your work - being proactive - and not being blind sided by forgotten tasks will always reduce workload stress
WorkingSm@rt with Microsoft Outlook
Top class communication and brilliant at keeping it simple. Highly recommended. 👍🏻 thanks guys.
WorkingSm@rt with Microsoft Outlook
My experience with the Priority Management has been excellent. The workshop I attended gave me clear idea as to how to utilise the MS Outlook effectively to manage your task, time and deadlines and also a way to connect you MS Notes/Other MS Apps to Outlook. Had a nice experience overall. Thanks
WorkingSm@rt with Microsoft Outlook
It helps you to be more organised and keep track of all tasks. By doing this you're not using Lists or your head to remember things and then you're not forgetting things and causing stress on yourself.
WorkingSm@rt with Microsoft Outlook
David and William, lead a great programme for getting focused and organized in my working day! Highly recommend
WorkingSm@rt with Microsoft Outlook
Efficient, helpful and insightful way of reorganising outlook from previous bad habits! Would recommend 😊
WorkingSm@rt with Microsoft Outlook
Empty inbox is in itself so useful to reduce stress levels.
WorkingSm@rt with Microsoft Outlook
Simple steps have changed the way I work day-to day. Less stress instantly!
WorkingSm@rt with Microsoft Outlook
Really useful, actionable tools that instantly increase productivity delivered really well by David Foley. Do yourself a favour and make time for this!
WorkingSm@rt with Microsoft Outlook
William does a great job explaining the barriers to productivity which help you understand that efficiency is something that everyone struggles with.
WorkingSm@rt with Microsoft Outlook
it will give you a different view on how to manage your calendar/e-mails/tasks to reduce our workload anxiety
WorkingSm@rt with Microsoft Outlook
Very effective for time management and prioritization.
WorkingSm@rt with Microsoft Outlook
Very useful refresh and re enforcement of the approach.
WorkingSm@rt with Microsoft Outlook
I love the horizontal approach to tasks rather than vertical. Just the visual difference is relaxing.
WorkingSm@rt with Microsoft Outlook
It is just amazing what you can do to clear your inbox and the inbox of stress building up in my mind.
WorkingSm@rt with Microsoft Outlook
Very professional organisation with excellent trainers. They do follow up coaching calls which are always very useful and a great way to embed the training.
WorkingSm@rt with Microsoft Outlook
The course will teach you how to take control over your tasks and visualize them, giving you better understanding of your availability to take on more tasks or to evaluate when you might get time to complete a task.
WorkingSm@rt with Microsoft Outlook
This course is really helpful and the tips were really great when using outlook. David and William’s coaching is impressive. I would highly recommend this to everyone.
WorkingSm@rt with Microsoft Outlook
Reduce anxiety by providing a structured workflow/system.
WorkingSm@rt with Microsoft Outlook
I thoroughly enjoyed the training session but did not focus properly on making the change. As a result I pushed out the coaching session a few times as was a little embarrassed by how little I'd done! However the 30 minute session with David was fantastic. He was so clear and made it all so easy - put me on the right path and beginning to feel the benefits already!
WorkingSm@rt Journey
Invaluable training with the Priority Management team - whether it is on the Working Smart with Outlook or One Note, the time these guys will save you in the way you work after their training is Gold … worth every penny. Now the training is online it’s also even better and especially when they do one to one coaching after the course. Thank you Claudia , William and David
WorkingSm@rt with Microsoft Outlook
The WorkingSm@rt with Microsoft Outlook course with Priority Management training was excellent and exceeded my expectations! I thought I was fairly efficient with Outlook but with the pre-work and set up of Outlook (even simple things like turning off notifications that interrupt what you are doing) and focus on tasks it has definitely made me even more efficient then before and I can log off each day knowing that all emails have been actioned/filed/delete/scheduled and my inbox is empty! Keep up the good work and also great that a follow-up coaching one-to-one is included as part of the course to see how the theory then works in practice (great!) and ability to ask questions anytime via email after the course will definitely be beneficial too. Definitely recommend everyone of any experience level attend!
WorkingSm@rt with Microsoft Outlook
It will help to prioritise tasks that are most important and ensure that workload is managed effectively.
WorkingSm@rt with Microsoft Outlook
Relieves the stress of having to remember things, once you have it in your calendar as a task or time scheduled you won't forget about it.
WorkingSm@rt with Microsoft Outlook
Helps me to effectively manage my workload by utilizing an organizational structured approach in outlook. No more long to-do lists
Making Outlook Work
Behaviours
- Prioritising continuously
- Planning realistically
- Allocating time to objectives
- Controlling Inbox
- Organising information
- Managing expectations & interruptions
- Following-up others Tracking conversations
Benefits
- Doing the right work at the right time
- Making best use of your time
- Delivering work on schedule
- Clearing Inbox to focus on actions
- Finding emails quickly
- Controlling work from others
- Others delivering reliably
- Remembering who agreed what
Upcoming Public Courses
If you want to sample our courses, you can join the public ones with one or two colleagues from your organisation. These public courses are available to book now. However, we recommend that the best way to learn is with courses that are tailored for you and your co-workers, because learning in groups is proven to be more effective. For large groups or teams, we recommend that you contact us to arrange a course that suits your needs and availability.
Public Courses available in January–December 2025
- There are no events scheduled during these dates.
