Leveraging AI for a Better Way to Work
- Do you feel overwhelmed by the pace of work and constant demands on your time?
- Do you spend hours on repetitive tasks that could be automated?
- Do you struggle to keep up with the latest AI tools and how they apply to your role?
- Do you wish you could focus more on strategy, innovation, and decision-making instead of admin work?
- Are you unsure how to confidently and responsibly integrate AI into your daily workflow?
If so, then the Working Sm@rt with AI for Business Professionals programme will help you.
AT A GLANCE
Audience
This workshop is designed to empower business professionals with the
knowledge and tools to integrate AI into their daily workflows.
Participants will explore the capabilities of AI tools like ChatGPT, Gemini,
and Microsoft Copilot, learning how to automate routine tasks, enhance
communication, and streamline their processes.
Participants will learn how to use AI-driven features to generate content, automate formatting, and refine presentations and reports for professional results. No prior AI knowledge is required.
By the end of this workshop, participants will be equipped with
practical knowledge and skills to leverage AI tools, improving their
processes and staying ahead in the rapidly evolving landscape of AI
in business
Before the course begins, all participants should have access to Gemini, Microsoft Copilot and an OpenAI ChatGPT account for hands-on exercises.
Format
- Half day, instructor-led virtual classroom session
What’s Included
- Ongoing support through a responsive AI chat resource to reinforce learning
- Comprehensive Learning Guide
- LearningLink: Our monthly productivity enewsletter to keep you updated.
Unlock the Power of AI to Work Smarter, Not Harder.
Learn prompt engineering and AI adoption strategies through topics like leveraging AI to streamline workflows, enhancing productivity with Microsoft Copilot and ChatGPT, automating routine tasks, improving communication and collaboration, and applying AI responsibly and effectively in business decision-making. By working smarter with AI, you’ll gain the confidence and skills to unlock more time for strategic thinking, innovation, and delivering greater value in your role.
This course will help you:
- Develop a solid understanding of generative AI and its capabilities.
- Navigate and apply AI tools like ChatGPT, Gemini, and Microsoft
Copilot to automate tasks. - Manage email overload and prioritise tasks more effectively with AI
support. - Enhance productivity by using AI to generate summaries, create
documents, and analyse data. - Stay ahead of evolving AI technology by learning best practices for
integration and adaptation.
What you will learn
Understanding AI Fundamentals
•Develop a basic understanding of generative AI.
• Recognize AI capabilities and limitations.
• Overview of the Big Three (ChatGPT, Gemini, Copilot).
• Identify ethics and data privacy considerations when
using AI.
Leveraging AI Tools
• Navigate the overwhelming number of AI tools available
today.
• Discover best practices using AI, including prompt
engineering and refinement.
• Identify strategies for adapting AI as the technology
evolves.
A Day in the Life
•Managing Email Overload & Daily Priorities
• Creating Email Summaries
• Turning Emails into Collaborative Meetings
• Running an Effective Meeting with Real-Time AI
Feedback
• Extracting Post-Meeting AI Notes & Assigning Action
Items
Advanced SkillPath GPT Application
•Completing Data Analysis in Excel
• Creating Documents in Word
• Building Slide Decks in PowerPoint
• Following Through on Action Items
• Exploring SkillPath AI tool for personalized skill and
career development.
Detailed Synopsis
Course Overview: By the end of this workshop, participants will be equipped with practical knowledge and skills to leverage AI tools, improving their processes and staying ahead in the rapidly evolving landscape of AI in business.
Overview of Generative AI for the Workplace
Introduction to ChatGPT, Gemini, and Microsoft Copilot
Practical prompt engineering strategies for business tasks
Using AI to Work Smarter
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Email & Communication Management: Turn emails into tasks, summaries, and meeting agendas.
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Content Creation: Generate polished text for documents, reports, and presentations.
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Workflow Automation: Streamline repetitive tasks and boost productivity.
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Data & Insights: Use AI to analyze information, create summaries, and support better decisions.
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Collaboration: Enhance team effectiveness by integrating AI into everyday tools.
This technical training course is made available to you through our strategic partnership with “Professional Training Solutions Limited”. Thanks to this partnership we can deliver top-notch technical training for both beginners and experts.
Our technical training programs are tailored to help you keep up with the dynamic business environment through state-of-the-art training and continuous support. With our training, you can rest assured that your business is current and efficient.
Upcoming Public Courses
If you want to sample our courses, you can join the public ones with one or two colleagues from your organisation. These public courses are available to book now. However, we recommend that the best way to learn is with courses that are tailored for you and your co-workers, because learning in groups is proven to be more effective. For large groups or teams, we recommend that you contact us to arrange a course that suits your needs and availability.
Public Courses available in April 2026–March 2027
- There are no events scheduled during these dates.

