Working Sm@rt IN


Get your meetings on time, on track, on purpose.

  • Do your meetings start late and/or run over time?
  • Are people unprepared when they attend your meetings?
  • Do your meetings get derailed or go off topic frequently?
  • Do people leave your meetings unsure of the next steps?
  • Do you have problems getting alignment from meeting participants?
  • Do you struggle to get participants to complete their assigned actions?
  • Do you have unclear objectives going into your meetings?
  • Do you fail to create summaries, notes, or reports after meetings?
  • Do you neglect to evaluate whether your meetings are effective?
  • Do you lack an organized system or structure for running meetings?

WorkingSm@rt in Meetings will help you avoid these challenges.




Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently conduct or attend meetings.

Format ​

  • 1 x 4-hours, instructor-led online session

What’s Included

  • Comprehensive Learning Guide and Resource Manual
  • Subscription to our monthly LearningLink e-newsletter

Leading Productive Online Meetings

WorkingSm@rt  processes provide the foundation for designing and running effective online meetings which are enhanced by WorkingSm@rt meeting leadership techniques.

This course will help you:

  • Apply a proven planning process to meetings
  • Design an effective agenda to increase accountability
  • Run a meeting with a Bias for Action
  • Know precisely how to prepare to attend a meeting
  • Know how to keep a meeting on track
  • Avoid the common pitfalls that create ‘meeting maddeners’
  • Use a quick yet effective process for evaluating meetings

What You Will Learn

The Four Phases

The course teaches the four fundamental phases of a meeting: pre-meeting, constructing the agenda, during the meeting, and after the meeting. Following this structure leads to high ROI.

Preparing Effectively

You’ll learn how to prepare effectively for a meeting whether you are the chairperson or a participant. This includes having clear objectives and an organized agenda.

Constructing the Agenda

The course covers how to construct an effective agenda with four key areas: objective, agenda items linked to objective, timing, and assigned ownership. This keeps meetings on time, on track, and on purpose.

Mastering Meeting Execution

You’ll learn how to master executing a meeting by turning it into an effective two-way communication vehicle. This ensures alignment among participants and a bias toward action on the agreed next steps.

Detailed Synopsis

Format ​

  • Hands-on Instructor-led Sessions: 1 x 4-hours, instructor-led online session

What’s Included

  • Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want. ​
  • Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
  • LearningLink: Our monthly productivity e-newsletter to keep you updated.


  • Unit 1 – The Four Phases for WorkingSm@rt in Meetings
  • Unit 2 – Pre-Meeting Requirements
  • Unit 3 – Constructing the Agenda
  • Unit 4 – During the Meeting
  • Unit 5 – After the Meeting

What our Graduates say about this course

We can deliver in English, French, German, Dutch, Japanese, Mandarin & Turkish.


Really step back and think why we have a meeting, set agenda and follow-up.


Covers many important topics to consider for running effective meetings.


Re-setting the standards and expectations for meetings - game changing!

Government Department

Making Meetings Work


  • Lead meetings with greater confidence & involve everyone
  • Achieve meeting outcomes
  • Recognise when meetings are not the solution
  • Spend less time in meetings


  • On track and on time meetings
  • Different personalities recognised and managed
  • Well-designed agendas bring clarity, timing and focus
  • Participants more likely to arrive prepared and on time
  • Decisions made more easily and circulated immediately
  • Planning & administration simplified. Option to use OneNote

Want to learn more?