AT A GLANCE

Audience
Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently conduct or attend meetings.
Format
- 1 x 4-hours, instructor-led online session
What’s Included
- Comprehensive Learning Guide and Resource Manual
- Subscription to our monthly LearningLink e-newsletter
Leading Productive Online Meetings
WorkingSm@rt processes provide the foundation for designing and running effective online meetings which are enhanced by WorkingSm@rt meeting leadership techniques.
- Apply a proven planning process to meetings
- Design an effective agenda to increase accountability
- Run a meeting with a Bias for Action
- Know precisely how to prepare to attend a meeting
- Know how to keep a meeting on track
- Avoid the common pitfalls that create ‘meeting maddeners’
- Use a quick yet effective process for evaluating meetings
What You Will Learn
Behaving as a Team
Assess the current strengths of each team’s essential skills. Learn how team players need to behave to deliver shared goals on time.
Business Processes
Business Processes apply the WorkingSm@rt Best Practices i.e. why and when to use the MS Teams functions.
Guidance on 365 Apps
Guidance is given on which to use to help teams sidestep duplication of work, missed information or continuous distractions.
Advice
Have clear IT Guidelines for MS Teams to avoid unintentional misuse, or even bewilderment.
Detailed Synopsis
Format
- Hands-on Instructor-led Sessions: 1 x 4-hours, instructor-led online session
What’s Included
- Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want.
- Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
- LearningLink: Our monthly productivity e-newsletter to keep you updated.
Units
- Unit 1 – The Four Phases for WorkingSm@rt in Meetings
- Unit 2 – Pre-Meeting Requirements
- Unit 3 – Constructing the Agenda
- Unit 4 – During the Meeting
- Unit 5 – After the Meeting
What our Graduates say about this course
Making Teams Work
Objectives
- Lead meetings with greater confidence & involve everyone
- Achieve meeting outcomes
- Recognise when meetings are not the solution
- Spend less time in meetings
Results
- On track and on time meetings
- Different personalities recognised and managed
- Well-designed agendas bring clarity, timing and focus
- Participants more likely to arrive prepared and on time
- Decisions made more easily and circulated immediately
- Planning & administration simplified. Option to use OneNote