Effective teamwork, collaboration, and communication
- Is your team communicating effectively to get projects done on time?
- Do you struggle to find important documents when you need them?
- Are ineffective meetings eating up your day?
- Do you have difficulty collaborating across multiple team tools?
- Are silos between teams causing productivity issues?
- Do you want to raise the maturity of your team engagement and follow a more lean approach to team productivity?
Our WorkingSm@rt with Microsoft Teams course will lift your teamwork to new levels of efficiency and effectiveness.
AT A GLANCE
Audience
Workgroups and teams including those who work in a Microsoft Teams environment.
Format
- 2 x 4 hours, instructor-led online session
- Group follow up coaching
- Individual follow up coaching for all attendees
What’s Included
- Comprehensive Learning Guide and Resource Manual
- Subscription to our monthly LearningLink e-newsletter
Collaborating with Simplified Processes
‘WorkingSm@rt’ training is different from TEAMS tech training that only shows you how to turn functions on & off but not how to use TEAMS to work productively. ‘WorkingSm@rt’ processes show you how to use TEAMS to work & collaborate more effectively with your Team.
WorkingSm@rt using Teams makes MS Teams work by showing:
FULL OUTLINE
- How to work effectively as a team
- How to apply business processes & structure to MS Teams
What You Will Learn
Behaving as a Team
Assess the current strengths of each team’s essential skills. Learn how team players need to behave to deliver shared goals on time.
Business Processes
Business Processes apply the WorkingSm@rt Best Practices i.e. why and when to use the MS Teams functions.
Guidance on 365 Apps
Guidance is given on which to use to help teams sidestep duplication of work, missed information or continuous distractions.
Advice
Have clear IT Guidelines for MS Teams to avoid unintentional misuse, or even bewilderment.
Detailed Synopsis
Format
- Hands-on Instructor-led Sessions: 2 x 4 hours, instructor-led online session
- Group follow up coaching
What’s Included
- Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want.
- Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
- LearningLink: Our monthly productivity e-newsletter to keep you updated.
Units
- Setting-up: Apply the most useful MS Teams options and logical configurations
- Integration: Understand how to use MS Teams with other key 365 Apps e.g.
- Outlook: How MS Teams and Outlook co-exist, and when to use each application
- OneNote: How MS Teams integrates with OneNote for sharing information
- Meetings & Online Calls: Reduce administration time and make notes
- Project Management: Plan simple projects and assign tasks with transparency
- Document Sharing: Collaborate on documents
- Instant-messaging: Be more responsive using chat-based communications, with ‘Rules of Engagement’
What our graduates say about this training course
WorkingSm@rt with Microsoft Teams
passionate and very knowledgeable facilitator
WorkingSm@rt with Microsoft Teams
interactions between all different 365 office apps and how it can benefit control and effective collaboration with colleagues (within and outside of my department).
WorkingSm@rt with Microsoft Teams
Sharing of best practices to improve my ways of working as an individual and increase collaboration with a team utilizing MS Teams
WorkingSm@rt with Microsoft Teams
Case examples displaying integrating learnings and ways to work from the first part of this workshops and previous workshops.
Making Teams Work
Behaviours
- Adopting ‘WorkingSm@rt’ Guidelines
- Collaborating willingly
- Instant messaging
- Co-authoring documents
- Modernising Meetings
- Activating to-do’s
- Planning Projects jointly
- Managing Teams with transparency
Productivity Boosts
- Team ways of working are consistent
- Teams complete work faster
- Individual Inboxes are smaller
- Team members gain productive time
- Team Meetings are shorter
- Teams deliver actions on time
- Project Teams are fully involved
- Everyone is constantly up-to-date
Upcoming Public Courses
If you want to sample our courses, you can join the public ones with one or two colleagues from your organisation. These public courses are available to book now. However, we recommend that the best way to learn is with courses that are tailored for you and your co-workers, because learning in groups is proven to be more effective. For large groups or teams, we recommend that you contact us to arrange a course that suits your needs and availability.
Public Courses available in January–December 2025
- There are no events scheduled during these dates.
