Master your time

Bringing lean to microsoft 365

Save up to 60 minutes per day

Priority Management Training

  • Do you want to take control of your email workload and competing priorities?
  • Do you want to maximise the effectiveness of how you use Microsoft Teams?
  • Do you want you and your team to get organised using Microsoft OneNote?
  • Do you want to transform how you prioritise and plan projects?

Priority Management offers professional development training that helps individuals and teams improve their skills and performance, no matter where they work.

Following our WORKINGSM@RT JOURNEY, we teach managers and staff how to achieve more every day by focusing on what matters. We have helped over 2.2 million people handle their communications effectively, adapt to changing priorities without losing productivity, and reduce the impact of daily distractions.

After the training, our graduates may contact our coaching team for help with the application of the skills learned at our workshops … for life.

Learn about the WorkingSm@rt journeyContact a Real Person Today!

Google reviews

Lee Justin
11:34 10 Jan 25
The Working Smart Outlook course I attended is highly practical. It taught me to manage daily tasks and emails using my calendar. With the coach’s guidance, I developed the habit of daily task review and summary. This helps me optimize my schedule, ease anxiety, and boost efficiency. It’s a fantastic course that I’d recommend to anyone in need.- Yingying Li
Janelle Francisco
17:20 06 Jan 25
Very good session to help anyone reorient on best organization and prioritization practices in a busy work environment. Really enjoyed the group session I did with my team. The time went by fast for a 3+ hour session and I really appreciated the individual follow-up after.
Larry Shaw
12:28 14 Dec 24
Excellent training and coaching session from David.
Wayne McGlynn
15:45 03 Dec 24
Excellent communications and understanding. Easily the best training on a Microsoft Product I have completed to date.
Sbiper Nothing
17:37 14 Nov 24
Did their Outlook optimization training and it made a huge difference to my work productivity. Several months later I got a new laptop and the configurations that Priority Management Training have yo do to your Outlook not only disappeared but Outlook was crashing to desktop when you opened calendar. Tried everything internally to sort it out - no joy. Reached out to David and he hopped on a call with me and it was sorted in 10 minutes.
Ulrika Nillroth
13:34 12 Nov 24
The coaching session was excellent and I have been able to clear my inbox and is now using the TASK list on a daily basis to meet all dead-lines in a timely manner.
Annaleise O'Leary
14:26 04 Nov 24
Excellent training, focused on getting the most out of your day, the sessions are interactive to ensure your learning with how to guides and follow up support for post training questions. Highly recommended!
Georgina Fresquez
17:24 24 Oct 24
I had a 30 minute 121 coaching session with David Foley on a couple of queries I had in relation to a complex Excel report I try to analyse and compare. This was after a one day Excel course run by Elka from the same company. Both the Excel course and 121 coaching session were great as I managed to learn so much in a short space of time and come away with learning materials for future reference. The coaching session was a great opportunity to follow up on the specific things I struggle with, using a work report I've been trying to optimise for a while and take away some actionable insights for this. I would highly recommend the training and 121 coaching session to anyone considering this. Thank you again!
Nadia Merclin
13:58 23 Oct 24
I took part in this training session recently, and I'm very happy I did. It provided me with valuable insights in how to leverage available features/tools in Outlook, allowing my to take control over my inbox (de-clutter it), better organize my correspondence and stay on top of my to-do's. I can already see the benefits, my overview of my tasks is much clearer and I'm excited to continue to use the advice/tips from the training. I really like that a follow-up 1:1 call was booked after the training, offering yet one more opportunity to raise any questions I had. I highly recommend this training!
Stephen Kavanagh
12:10 17 Oct 24
I recently completed a Microsoft Outlook training course with priority Management Training and couldn’t be more satisfied. The course content was excellent, and the tutors were dedicated to ensuring I gained valuable skills. They genuinely cared about my progress and even followed up with a call to check in and offer additional tips.This course has taught me how to use Outlook effectively, which has significantly improved my focus and reduced the stress of daily tasks. It provides a structured plan that saves time and decreases anxiety around workloads and time management. I now use Outlook as my daily planner, something I never did before. Previously, I relied on to-do lists and various other software, but with the right training, everything can be managed in Outlook.I highly recommend this course to anyone looking to enhance their productivity and time management skills.
Dan Cooke
07:30 17 Oct 24
Really engaging training with a lot of helpful tips to better organise and structure the workday. Highly recommended.
Marije Faivre
08:39 26 Sep 24
Improvement of working mindset- more control over my day! Thank you!
Stephen O'Brien
15:14 25 Sep 24
Really practical session with useful techniques . The presenters made it easy and interesting. Highly recommend
Adele Dooley
11:32 17 Sep 24
I honestly cant thank priority management enough for the training i received and now use in my working day, if there was option for more stars i would give them all. I highly recommend taking the time to do a course and you will see the results and time you get back to work better day to day and helping your future self. i can log off from work daily now and know i have my day and week planned with no over thinking it. Thank you Dermot, William and David.
Aditya Singh Tomar
11:47 22 Aug 24
My experience with the Priority Management has been excellent. The workshop I attended gave me clear idea as to how to utilise the MS Outlook effectively to manage your task, time and deadlines and also a way to connect you MS Notes/Other MS Apps to Outlook. Had a nice experience overall. Thanks
swathi subba
16:11 20 Aug 24
This course is really helpful and the tips were really great when using outlook.David and William’s coaching is impressive.I would highly recommend this to everyone.
Pratibha
14:07 07 Aug 24
It was a great learning experience with Priority in exploring outlook. They actually helped me with tips on how to work smarter with outlook. An individual coaching with David Foley was a really nice initiative as he did a follow up on my understanding and guided me organising my Outlook further.I would highly recommend to enrol with Priority to work smarter.
John Girton
09:53 04 Jul 24
The WorkingSm@rt with Microsoft Outlook course with Priority Management training was excellent and exceeded my expectations! I thought I was fairly efficient with Outlook but with the pre-work and set up of Outlook (even simple things like turning off notifications that interrupt what you are doing) and focus on tasks it has definitely made me even more efficient then before and I can log off each day knowing that all emails have been actioned/filed/delete/scheduled and my inbox is empty! Keep up the good work and also great that a follow-up coaching one-to-one is included as part of the course to see how the theory then works in practice (great!) and ability to ask questions anytime via email after the course will definitely be beneficial too. Definitely recommend everyone of any experience level attend!
Dee McMahon
15:47 26 Jun 24
Invaluable training with the Priority Management team - whether it is on the Working Smart with Outlook or One Note, the time these guys will save you in the way you work after their training is Gold … worth every penny. Now the training is online it’s also even better and especially when they do one to one coaching after the course. Thank you Claudia , William and David
Karen O'Connor
18:55 29 May 24
I thoroughly enjoyed the training session but did not focus properly on making the change. As a result I pushed out the coaching session a few times as was a little embarrassed by how little I'd done! However the 30 minute session with David was fantastic. He was so clear and made it all so easy - put me on the right path and beginning to feel the benefits already!
js_loader

What our graduates say about our training courses

☆ ☆ ☆ ☆ ☆
Project Manager / Canada Life Group

WorkingSm@rt with Microsoft Outlook

Very useful refresh and re enforcement of the approach.

☆ ☆ ☆ ☆ ☆
Program Coordinator / Janssen USA

WorkingSm@rt with Microsoft Outlook

William does a great job explaining the barriers to productivity which help you understand that efficiency is something that everyone struggles with.

☆ ☆ ☆ ☆ ☆
Director / Janssen USA

WorkingSm@rt with Microsoft OneNote

OneNote is a very powerful tool and when properly utilized can offer efficiency benefits.

☆ ☆ ☆ ☆ ☆
Design Engineer / RPS

WorkingSm@rt with Microsoft Outlook

My experience with the Priority Management has been excellent. The workshop I attended gave me clear idea as to how to utilise the MS Outlook effectively to manage your task, time and deadlines and also a way to connect you MS Notes/Other MS Apps to Outlook. Had a nice experience overall. Thanks

☆ ☆ ☆ ☆ ☆
Communications & Design Specialist / Canada Life Group

WorkingSm@rt with Microsoft OneNote

Reducing number [of] unnecessary meetings and emails

☆ ☆ ☆ ☆ ☆
European Head / Canada Life Group

WorkingSm@rt with Microsoft Outlook

Simple steps have changed the way I work day-to day. Less stress instantly!

☆ ☆ ☆ ☆ ☆
Team Lead / Pfizer Ireland

WorkingSm@rt with Microsoft OneNote

Less emails & less time looking for things, meaning happier people!!!

☆ ☆ ☆ ☆ ☆
HR Analyst / Canada Life Group

WorkingSm@rt with Microsoft Outlook

It was a great learning experience with Priority in exploring outlook. They actually helped me with tips on how to work smarter with outlook. An individual coaching with David Foley was a really nice initiative as he did a follow up on my understanding and guided me organising my Outlook further. I would highly recommend to enrol with Priority to work smarter.

☆ ☆ ☆ ☆ ☆
Reliability Engineer / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

Really effective means of tracking your work and not losing important items through the cracks

☆ ☆ ☆ ☆ ☆
Team Lead / Pfizer Ireland

WorkingSm@rt with Microsoft OneNote

Extremely handy for project management especially for assigning tasks and interlinking Outlook

☆ ☆ ☆ ☆ ☆
Manager, Global Medical Affairs / Janssen USA

WorkingSm@rt with Microsoft Teams

Case examples displaying integrating learnings and ways to work from the first part of this workshops and previous workshops.

☆ ☆ ☆ ☆ ☆
Reliability Engineer / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

Being organised and on top of your work - being proactive - and not being blind sided by forgotten tasks will always reduce workload stress

☆ ☆ ☆ ☆ ☆
Supply Chain Specialist / MSD Ireland

WorkingSm@rt with Microsoft Outlook

The course will teach you how to take control over your tasks and visualize them, giving you better understanding of your availability to take on more tasks or to evaluate when you might get time to complete a task.

☆ ☆ ☆ ☆ ☆
QA Associate / Janssen Netherlands

WorkingSm@rt with Microsoft OneNote

It helps one to be better prepared for meetings and documenting minutes of meetings

☆ ☆ ☆ ☆ ☆
Graduate Scientist / RPS

WorkingSm@rt with Microsoft Outlook

Efficient, helpful and insightful way of reorganising outlook from previous bad habits! Would recommend 😊

☆ ☆ ☆ ☆ ☆
GMP Specialist / Janssen Biologics

WorkingSm@rt with Microsoft Teams

interactions between all different 365 office apps and how it can benefit control and effective collaboration with colleagues (within and outside of my department).

☆ ☆ ☆ ☆ ☆
Portfolio Manager / Canada Life Group

WorkingSm@rt with Microsoft Outlook

Very professional organisation with excellent trainers. They do follow up coaching calls which are always very useful and a great way to embed the training.

☆ ☆ ☆ ☆ ☆
Senior Director / Sharp Services

WorkingSm@rt with Microsoft Outlook

Really useful, actionable tools that instantly increase productivity delivered really well by David Foley. Do yourself a favour and make time for this!

☆ ☆ ☆ ☆ ☆
Medical Science Liaison / J&J USA

WorkingSm@rt with Microsoft Outlook

Reduce anxiety by providing a structured workflow/system.

☆ ☆ ☆ ☆ ☆
Senior Specialist QC / MSD Ireland

WorkingSm@rt with Microsoft Outlook

Relieves the stress of having to remember things, once you have it in your calendar as a task or time scheduled you won't forget about it.

☆ ☆ ☆ ☆ ☆
Lab Technician / Pfizer Ireland

WorkingSm@rt with Microsoft Outlook

It helps you to be more organised and keep track of all tasks. By doing this you're not using Lists or your head to remember things and then you're not forgetting things and causing stress on yourself.

☆ ☆ ☆ ☆ ☆
Project Manager / Canada Life Group

WorkingSm@rt with Microsoft Outlook

The WorkingSm@rt with Microsoft Outlook course with Priority Management training was excellent and exceeded my expectations! I thought I was fairly efficient with Outlook but with the pre-work and set up of Outlook (even simple things like turning off notifications that interrupt what you are doing) and focus on tasks it has definitely made me even more efficient then before and I can log off each day knowing that all emails have been actioned/filed/delete/scheduled and my inbox is empty! Keep up the good work and also great that a follow-up coaching one-to-one is included as part of the course to see how the theory then works in practice (great!) and ability to ask questions anytime via email after the course will definitely be beneficial too. Definitely recommend everyone of any experience level attend!

☆ ☆ ☆ ☆ ☆
Project Manager / Canada Life Group

WorkingSm@rt with Microsoft Outlook

David and William, lead a great programme for getting focused and organized in my working day! Highly recommend

☆ ☆ ☆ ☆ ☆
Manager, Global Field Corrective Action / Teleflex

WorkingSm@rt with Microsoft Outlook

I learned tips and tricks on how to improve my productivity using outlook as a system rather than just an email browser

☆ ☆ ☆ ☆ ☆
Manager, Global Medical Affairs / Janssen USA

WorkingSm@rt with Microsoft Teams

Sharing of best practices to improve my ways of working as an individual and increase collaboration with a team utilizing MS Teams

☆ ☆ ☆ ☆ ☆
Principal Scientist / Pfizer Ireland

WorkingSm@rt with Microsoft OneNote

This training links information efficiently through the OneNote app

☆ ☆ ☆ ☆ ☆
Senior Project Coordinator / Janssen USA

WorkingSm@rt with Microsoft OneNote

Collaboration on OneNote will eliminate need for emails

☆ ☆ ☆ ☆ ☆
Clinical Project Scientist / J&J USA

WorkingSm@rt with Microsoft Outlook

Helps me to effectively manage my workload by utilizing an organizational structured approach in outlook. No more long to-do lists

☆ ☆ ☆ ☆ ☆
Program Coordinator / Janssen USA

WorkingSm@rt with Microsoft Outlook

An excellent course to improve time management and prioritizing workload.

☆ ☆ ☆ ☆ ☆
Manager, Global Medical Affairs / Janssen USA

WorkingSm@rt with Microsoft OneNote

Helpful in understanding OneNote and how it "meshes" with other Office tools

☆ ☆ ☆ ☆ ☆
Communications & Design Specialist / Canada Life Group

WorkingSm@rt with Microsoft OneNote

Removes unnecessary distractions, allowing for better task prioritisation

☆ ☆ ☆ ☆ ☆
Engineering Reliability Lead / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

It will help to prioritise tasks that are most important and ensure that workload is managed effectively.

☆ ☆ ☆ ☆ ☆
Process Development Scientist / Pfizer Ireland

WorkingSm@rt with Microsoft OneNote

Tools that take away the bottlenecks of project planning

☆ ☆ ☆ ☆ ☆
Process Development Scientist / Pfizer Ireland

WorkingSm@rt with Microsoft OneNote

Less time on admin work and more time on the task at hand

☆ ☆ ☆ ☆ ☆
Managing Director / Grimes

WorkingSm@rt with Microsoft Outlook

Top class communication and brilliant at keeping it simple. Highly recommended. 👍🏻 thanks guys.

☆ ☆ ☆ ☆ ☆
Process Development Scientist (Purification) / Pfizer Ireland

WorkingSm@rt with Microsoft Outlook

Empty inbox is in itself so useful to reduce stress levels.

☆ ☆ ☆ ☆ ☆
Publications Manager / Janssen USA

WorkingSm@rt with Microsoft OneNote

This explained clearly how to use OneNote to work with others

☆ ☆ ☆ ☆ ☆
GDI, Global Medical Affairs / Janssen USA

WorkingSm@rt with Microsoft OneNote

Appreciated the practical step by step approach to setting up and using OneNote

☆ ☆ ☆ ☆ ☆
Finance Manager / IDA Ireland

WorkingSm@rt with Microsoft Outlook

I don't wake up in a cold sweat in the middle of the night any more - I have everything under control in work.

☆ ☆ ☆ ☆ ☆
Head of People & Culture / Canada Life Group

WorkingSm@rt with Microsoft OneNote

Organised workload = organised mind!

☆ ☆ ☆ ☆ ☆
Project Manager / Janssen USA

WorkingSm@rt with Microsoft OneNote

There are many functions in OneNote that I never used before, even though I used OneNote a lot. Knowing these new tools will make me use OneNote more effectively.

☆ ☆ ☆ ☆ ☆
Senior Scientist / Pfizer Ireland

WorkingSm@rt with Microsoft OneNote

Better way to take notes from meetings and tracking actions that come from it

☆ ☆ ☆ ☆ ☆
Medical Science Liaison / J&J USA

WorkingSm@rt with Microsoft Outlook

No longer relying on my 10+ to-do lists floating around my desk.

☆ ☆ ☆ ☆ ☆

WorkingSm@rt with Microsoft Outlook

it will give you a different view on how to manage your calendar/e-mails/tasks to reduce our workload anxiety

☆ ☆ ☆ ☆ ☆
Product Release Analyst / Abbvie Pharmaceuticals

WorkingSm@rt with Microsoft Outlook

It is just amazing what you can do to clear your inbox and the inbox of stress building up in my mind.

☆ ☆ ☆ ☆ ☆
HR Business Partner / Abbvie Pharmaceuticals

WorkingSm@rt with Microsoft Outlook

Very effective for time management and prioritization.

☆ ☆ ☆ ☆ ☆
Senior Manager, Global Medical Affairs / Janssen USA

WorkingSm@rt with Microsoft OneNote

This showed how to effectively use OneNote. By setting up notebooks, pages and how to share those with applicable team members.

☆ ☆ ☆ ☆ ☆

WorkingSm@rt with Microsoft Outlook

I thoroughly enjoyed the training session but did not focus properly on making the change. As a result I pushed out the coaching session a few times as was a little embarrassed by how little I'd done! However the 30 minute session with David was fantastic. He was so clear and made it all so easy - put me on the right path and beginning to feel the benefits already!

☆ ☆ ☆ ☆ ☆
QA Associate / Janssen Netherlands

WorkingSm@rt with Microsoft OneNote

The interacting between OneNote, Outlook and teams was most useful

☆ ☆ ☆ ☆ ☆
GDI, Global Medical Affairs / Janssen USA

WorkingSm@rt with Microsoft OneNote

Excellent level set for OneNote functionality for anyone unfamiliar or even frequent users

☆ ☆ ☆ ☆ ☆
Medical Science Liaison / Janssen USA

WorkingSm@rt with Microsoft Outlook

I love the horizontal approach to tasks rather than vertical. Just the visual difference is relaxing.

☆ ☆ ☆ ☆ ☆
Associate Director, Global Trial Leader / Janssen France

WorkingSm@rt with Microsoft Teams

passionate and very knowledgeable facilitator

☆ ☆ ☆ ☆ ☆
Electrical Engineer / RPS

WorkingSm@rt with Microsoft Outlook

This course is really helpful and the tips were really great when using outlook. David and William’s coaching is impressive. I would highly recommend this to everyone.

☆ ☆ ☆ ☆ ☆

WorkingSm@rt with Microsoft Outlook

Great training and follow up. I learned a lot. Trainers were very engaging!

☆ ☆ ☆ ☆ ☆

WorkingSm@rt Journey

Invaluable training with the Priority Management team - whether it is on the Working Smart with Outlook or One Note, the time these guys will save you in the way you work after their training is Gold … worth every penny. Now the training is online it’s also even better and especially when they do one to one coaching after the course. Thank you Claudia , William and David

Keep informed with our latest posts

Filter

Blog

Workload Management Training: So Your Staff Are Not Left Behind in the Digital Age

The lightning pace of technological developments is constantly reshaping the way we work. For companies,…
Case Studies

WorkingSm@rt at Baxter Healthcare

Baxter Healthcare is an American health care company with headquarters in Deerfield, Illinois. The company…
Learning Link

How to gain control of your free time

There are 168 hours in each week. How do we find time for what matters…

Some of the Leading Companies and Organisations that have Benefitted from our Training