Working Sm@rt

with Google

Master Google's tools to drive productivity, and take control of your time.

  • Do you struggle with being too distracted and lack focus?
  • Do you feel like you’re drowning in an overflowing inbox you can’t get under control?
  • Do you miss deadlines and let people down by dropping the ball?
  • Do you feel overwhelmed trying to keep on top of too many commitments?
  • Do you waste time trying to find documents and information when you need them?
  • Do you lose traction on priorities during the day and procrastinate?
  • Do you find it hard to delegate tasks effectively to colleagues or team members?
  • Do you suffer stress from poor planning and last minute “firefighting”?
  • Are you unsure how to have effective communications that drive results?
  • Do you want to achieve more meaningful accomplishments each day?

WorkingSm@rt with Google will help you overcome these challenges.

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AT A GLANCE

Audience

Workgroups and teams, including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use Google and are not optimizing the potential of this tool.

Format ​

  • 1 x 4-hours  instructor-led online session
  • Follow-up coaching session to reinforce learning

What’s Included

  • Comprehensive Learning Guide and Resource Manual
  • Subscription to our monthly LearningLink e-newsletter

Turn your intentions into actions and your actions into results

Tame the Digital Deluge and increase your productivity. Receive hands-on skills instruction to help you absorb proven techniques for an effective time management solution that integrates communication, tasks, activities and planning.

This course will help you to:

  • Focus consistently on priorities.
  • Gain control over high volume email and tasks.
  • Improve communications.
  • Manage time, tasks, and activities.
  • Take a ‘business planning’ approach to Google.
FULL OUTLINE

What You Will Learn

Boost Productivity

Streamline your organizational system to focus on priorities and manage distractions.

Optimize use of Google tools to work smarter and eliminate productivity pitfalls.

Control Email Overload

Implement tactics to act on priority emails and process high volumes effectively

File, find, and track emails rapidly to stay on top of your most important communications

Improve Time Management

Leverage Google Calendar to avoid planning failures and ensure on-time delivery

Apply consistent planning cycles to make strategic choices and meet commitments

Enhance Communication & Results

Delegate properly to colleagues and team members

Plan and follow-up on key communications for better execution

Detailed Synopsis

Format ​

  • Hands-on Instructor-led Sessions: 1 x 4-hours instructor-led online session

What’s Included

  • Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
  • LearningLink: Our monthly productivity e-newsletter to keep you updated.

Units

  • Unit 1: Being Productive: Introductions to the challenges arising from the modern workplace expectations placed upon knowledge workers. You will also learn about the fundamental principles of productivity. With that context in mind, you will be in a better position to focus on the tasks with the greatest return on your investment of time.
  • Unit 2: Setting Yourself Up to Work Sm@rt: Gain a deeper understanding of what’s available in the Google Workspace “toolbox” and set up the main components to enable you to work smart with enhanced focus. Learn how to increase your productivity and eliminate unhelpful habits.
  • Unit 3: Manage Your Workload with Tasks: Learn how to capture and plan the execution of your flexible pieces of work. You will also learn how Google Tasks can help you keep track of work you have asked others to do.
  • Unit 4: Managing Your Time Commitments: Learn the importance of the Google Calendar and how to avoid “planning fallacy”. Exercises help you become a better time manager, starting the process that ensures achievement.
  • Unit 5: Managing Your Email Effectively: We will show you how to better manage your email in Gmail. You will learn how to extract the work from your Inbox and quickly file emails you need to retain. You will discover that you can work from an empty Inbox.
  • Unit 6: Managing Your Communications: You will learn how to plan, capture and follow up on time, every time in Google Contacts.
  • Unit 7: Planning For Results: Discover how the planning cycle helps you make more strategic daily choices.
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What our Graduates say about this course

My platform leadership team and the site leadership teams all benefited from this personal investment in them to help them manage the email nightmare they all live in. All participants thanked me for arranging this course and deploying it globally. Productivity increases of >1 hour per day were reported by all.

Global LeaderLarge Pharmaceutical Compnany

My platform leadership team and the site leadership teams all benefited from this personal investment in them to help them manage the email nightmare they all live in. All participants thanked me for arranging this course and deploying it globally. Productivity increases of >1 hour per day were reported by all.

Global LeaderLarge Pharmaceutical Compnany

My platform leadership team and the site leadership teams all benefited from this personal investment in them to help them manage the email nightmare they all live in. All participants thanked me for arranging this course and deploying it globally. Productivity increases of >1 hour per day were reported by all.

Global LeaderLarge Pharmaceutical Compnany

My platform leadership team and the site leadership teams all benefited from this personal investment in them to help them manage the email nightmare they all live in. All participants thanked me for arranging this course and deploying it globally. Productivity increases of >1 hour per day were reported by all.

Global LeaderLarge Pharmaceutical Compnany

My platform leadership team and the site leadership teams all benefited from this personal investment in them to help them manage the email nightmare they all live in. All participants thanked me for arranging this course and deploying it globally. Productivity increases of >1 hour per day were reported by all.

Global LeaderLarge Pharmaceutical Compnany

How can we help?

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Upcoming Public Courses

If you want to sample our courses, you can join the public ones with one or two colleagues from your organisation. These public courses are available to book now.  However, we recommend that the best way to learn is with courses that are tailored for you and your co-workers, because learning in groups is proven to be more effective. For large groups or teams, we recommend that you contact us to arrange a course that suits your needs and availability.

Public Courses available in March 2026–February 2027

  • There are no events scheduled during these dates.