Working Sm@rt with

Microsoft OUTLOOK

Take control of your workload and competing priorities

  • Do you often feel overwhelmed and out of control at work?
  • Are you constantly buried under an avalanche of emails, with many of them remaining unread?
  • Do you struggle with a never-ending to-do list that keeps growing?
  • Are you missing important deadlines because you’re unable to focus on key tasks?
  • Do you have difficulty prioritising your tasks, leading to inefficiency and stress?
  • Are constant interruptions hampering your productivity and focus?

Our WorkingSm@rt with Microsoft Outlook course may save your day!

MORE DETAILSDOWNLOAD BROCHUREPUBLIC WORKSHOPS

AT A GLANCE

Audience

Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use Microsoft Outlook and are not optimizing this powerful software.

Format ​

  • 1 x 4-hours, instructor-led online session
  • Individual follow up coaching

What’s Included

  • Comprehensive Learning Guide and Resource Manual
  • Subscription to our monthly LearningLink e-newsletter

Prioritising to Work Effectively

Most people are familiar with the basic functions of personal organiser programmes like Outlook. ‘WorkingSm@rt’ training transforms software functions by adding practical processes to work productively and effectively.

WorkingSm@rt using Outlook makes MS Outlook work by showing you how to: ​

  • Create a consistent focus on priorities
  • Gain control of your Inbox and email
  • Improve your communications
  • Manage your time, tasks, and activities
  • Use Outlook with a ‘business planning’ approach
FULL OUTLINEVIDEO OUTLINE

What You Will Learn

Behaving as a Team

Assess the current strengths of each team’s essential skills. Learn how team players need to behave to deliver shared goals on time.

Business Processes

Business Processes apply the WorkingSm@rt Best Practices i.e. why and when to use the MS Teams functions.

Guidance on 365 Apps

Guidance is given on which to use to help teams sidestep duplication of work, missed information or continuous distractions.

Advice

Have clear IT Guidelines for MS Teams to avoid unintentional misuse, or even bewilderment.

Detailed Synopsis

Format ​

  • Hands-on Instructor-led Sessions: 1 x 4-hours, instructor-led online session
  • Individual follow up coaching

What’s Included

  • Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want. ​
  • Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
  • LearningLink: Our monthly productivity e-newsletter to keep you updated.

Units

  • Unit 1 – Being Productive
  • Unit 2 – Setting Yourself Up to Work Sm@rt
  • Unit 3 – Manage Work Effectively
  • Unit 4 – Managing Commitments to Enable a Sense of Achievement
  • Unit 5 – Managing Information Effectively
  • Unit 6 – Manage Working with Others​

Available for Microsoft Outlook, Outlook for Apple Mac, Lotus Notes, Google Apps and iPhone & iPad.

DOWNLOAD BROCHURE

What our graduates say about this course

☆ ☆ ☆ ☆ ☆
Reliability Engineer / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

Being organised and on top of your work - being proactive - and not being blind sided by forgotten tasks will always reduce workload stress

☆ ☆ ☆ ☆ ☆
Engineering Reliability Lead / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

It will help to prioritise tasks that are most important and ensure that workload is managed effectively.

☆ ☆ ☆ ☆ ☆
Lab Technician / Pfizer Ireland

WorkingSm@rt with Microsoft Outlook

It helps you to be more organised and keep track of all tasks. By doing this you're not using Lists or your head to remember things and then you're not forgetting things and causing stress on yourself.

☆ ☆ ☆ ☆ ☆
Finance Manager / IDA Ireland

WorkingSm@rt with Microsoft Outlook

I don't wake up in a cold sweat in the middle of the night any more - I have everything under control in work.

☆ ☆ ☆ ☆ ☆
Senior Specialist QC / MSD Ireland

WorkingSm@rt with Microsoft Outlook

Relieves the stress of having to remember things, once you have it in your calendar as a task or time scheduled you won't forget about it.

☆ ☆ ☆ ☆ ☆
HR Business Partner / Abbvie Pharmaceuticals

WorkingSm@rt with Microsoft Outlook

Very effective for time management and prioritization.

☆ ☆ ☆ ☆ ☆
Process Development Scientist (Purification) / Pfizer Ireland

WorkingSm@rt with Microsoft Outlook

Empty inbox is in itself so useful to reduce stress levels.

☆ ☆ ☆ ☆ ☆
Manager, Global Field Corrective Action / Teleflex

WorkingSm@rt with Microsoft Outlook

I learned tips and tricks on how to improve my productivity using outlook as a system rather than just an email browser

☆ ☆ ☆ ☆ ☆
Medical Science Liaison / Janssen USA

WorkingSm@rt with Microsoft Outlook

I love the horizontal approach to tasks rather than vertical. Just the visual difference is relaxing.

☆ ☆ ☆ ☆ ☆
Submission Manager / Janssen Pharmaceutica N.V. Belgium

WorkingSm@rt with Microsoft Outlook

it will give you a different view on how to manage your calendar/e-mails/tasks to reduce our workload anxiety

☆ ☆ ☆ ☆ ☆
Supply Chain Specialist / MSD Ireland

WorkingSm@rt with Microsoft Outlook

The course will teach you how to take control over your tasks and visualize them, giving you better understanding of your availability to take on more tasks or to evaluate when you might get time to complete a task.

☆ ☆ ☆ ☆ ☆
Program Coordinator / Janssen USA

WorkingSm@rt with Microsoft Outlook

William does a great job explaining the barriers to productivity which help you understand that efficiency is something that everyone struggles with.

☆ ☆ ☆ ☆ ☆
Medical Science Liaison / J&J USA

WorkingSm@rt with Microsoft Outlook

No longer relying on my 10+ to-do lists floating around my desk.

☆ ☆ ☆ ☆ ☆
Reliability Engineer / Bristol Myers Squibb Ireland

WorkingSm@rt with Microsoft Outlook

Really effective means of tracking your work and not losing important items through the cracks

☆ ☆ ☆ ☆ ☆
Clinical Project Scientist / J&J USA

WorkingSm@rt with Microsoft Outlook

Helps me to effectively manage my workload by utilizing an organizational structured approach in outlook. No more long to-do lists

☆ ☆ ☆ ☆ ☆
Product Release Analyst / Abbvie Pharmaceuticals

WorkingSm@rt with Microsoft Outlook

It is just amazing what you can do to clear your inbox and the inbox of stress building up in my mind.

☆ ☆ ☆ ☆ ☆
Program Coordinator / Janssen USA

WorkingSm@rt with Microsoft Outlook

An excellent course to improve time management and prioritizing workload.

☆ ☆ ☆ ☆ ☆
Medical Science Liaison / J&J USA

WorkingSm@rt with Microsoft Outlook

Reduce anxiety by providing a structured workflow/system.

Making Outlook Work

Behaviours ​

  • Prioritising continuously
  • Planning realistically
  • Allocating time to objectives
  • Controlling Inbox
  • Organising information
  • Managing expectations & interruptions
  • Following-up others Tracking conversations

Benefits

  • Doing the right work at the right time
  • Making best use of your time
  • Delivering work on schedule
  • Clearing Inbox to focus on actions
  • Finding emails quickly
  • Controlling work from others
  • Others delivering reliably
  • Remembering who agreed what

Want to learn more?

MAKE AN ENQUIRY

Upcoming Public Courses

If you want to sample our courses, you can join the public ones with one or two colleagues from your organisation. These public courses are available to book now.  However, we recommend that the best way to learn is with courses that are tailored for you and your co-workers, because learning in groups is proven to be more effective. For large groups or teams, we recommend that you contact us to arrange a course that suits your needs and availability.

Public Courses available in May 2024–April 2025

  • June 12, 2024 (1 event)

    –
    June 12, 2024


    Who Should Attend:
    Workgroups and teams including managers, technical and sales professionals, supervisors, administrators, and project leaders who currently use MS Outlook and are not optimizing this powerful software.
    Format:
    • One half-day, instructor-led online training sessions using MS Outlook
    • One-on-one personal coaching session with a skilled facilitator to reinforce learning
    Tools Provided:
    • Comprehensive Learning Guide and Resource Manual
    • Subscription to our monthly LearningLink e-newsletter
    For more details
    For more details of the course, please click here.
    To enrol on this course or to find out more
    Contact us today

  • July 10, 2024 (1 event)

    –
    July 10, 2024


    Who Should Attend:
    Workgroups and teams including managers, technical and sales professionals, supervisors, administrators, and project leaders who currently use MS Outlook and are not optimizing this powerful software.
    Format:
    • One half-day, instructor-led online training sessions using MS Outlook
    • One-on-one personal coaching session with a skilled facilitator to reinforce learning
    Tools Provided:
    • Comprehensive Learning Guide and Resource Manual
    • Subscription to our monthly LearningLink e-newsletter
    For more details
    For more details of the course, please click here.
    To enrol on this course or to find out more
    Contact us today

  • August 14, 2024 (1 event)

    –
    August 14, 2024


    Who Should Attend:
    Workgroups and teams including managers, technical and sales professionals, supervisors, administrators, and project leaders who currently use MS Outlook and are not optimizing this powerful software.
    Format:
    • One half-day, instructor-led online training sessions using MS Outlook
    • One-on-one personal coaching session with a skilled facilitator to reinforce learning
    Tools Provided:
    • Comprehensive Learning Guide and Resource Manual
    • Subscription to our monthly LearningLink e-newsletter
    For more details
    For more details of the course, please click here.
    To enrol on this course or to find out more
    Contact us today

  • September 11, 2024 (1 event)

    –
    September 11, 2024


    Who Should Attend:
    Workgroups and teams including managers, technical and sales professionals, supervisors, administrators, and project leaders who currently use MS Outlook and are not optimizing this powerful software.
    Format:
    • One half-day, instructor-led online training sessions using MS Outlook
    • One-on-one personal coaching session with a skilled facilitator to reinforce learning
    Tools Provided:
    • Comprehensive Learning Guide and Resource Manual
    • Subscription to our monthly LearningLink e-newsletter
    For more details
    For more details of the course, please click here.
    To enrol on this course or to find out more
    Contact us today

  • October 9, 2024 (1 event)

    –
    October 9, 2024


    Who Should Attend:
    Workgroups and teams including managers, technical and sales professionals, supervisors, administrators, and project leaders who currently use MS Outlook and are not optimizing this powerful software.
    Format:
    • One half-day, instructor-led online training sessions using MS Outlook
    • One-on-one personal coaching session with a skilled facilitator to reinforce learning
    Tools Provided:
    • Comprehensive Learning Guide and Resource Manual
    • Subscription to our monthly LearningLink e-newsletter
    For more details
    For more details of the course, please click here.
    To enrol on this course or to find out more
    Contact us today

  • November 13, 2024 (1 event)

    –
    November 13, 2024


    Who Should Attend:
    Workgroups and teams including managers, technical and sales professionals, supervisors, administrators, and project leaders who currently use MS Outlook and are not optimizing this powerful software.
    Format:
    • One half-day, instructor-led online training sessions using MS Outlook
    • One-on-one personal coaching session with a skilled facilitator to reinforce learning
    Tools Provided:
    • Comprehensive Learning Guide and Resource Manual
    • Subscription to our monthly LearningLink e-newsletter
    For more details
    For more details of the course, please click here.
    To enrol on this course or to find out more
    Contact us today