Get your meetings on time, on track, on purpose.
- Do your meetings start late and/or run over time?
- Are people unprepared when they attend your meetings?
- Do your meetings get derailed or go off topic frequently?
- Do people leave your meetings unsure of the next steps?
- Do you have problems getting alignment from meeting participants?
- Do you struggle to get participants to complete their assigned actions?
- Do you have unclear objectives going into your meetings?
- Do you fail to create summaries, notes, or reports after meetings?
- Do you neglect to evaluate whether your meetings are effective?
- Do you lack an organized system or structure for running meetings?
WorkingSm@rt in Meetings will help you avoid these challenges.
AT A GLANCE
Audience
For anyone who organises and leads meetings.
Format
- 2 x 2 or 1 x 4-hours, instructor-led online session(s)
What’s Included
- Comprehensive Learning Guide and Resource Manual
- Follow-up Group Coaching (1 per workshop)
60 mins to tailor the learning - Subscription to our monthly LearningLink e-newsletter
Leading Productive Online Meetings
This international course shows you how to plan & design meetings to be more focused & shorter. This also results in the release of productive time for other work. You will learn how to conduct and lead meetings in new ways, including listening & communication skills.
This course will help you:
FULL OUTLINEVIDEO OUTLINE
- Define meeting objectives so they are focused
- Plan timed agendas & presentations + invite key people + arrange time-keeper & note-taker to deliversuccessful meetings
- Start & finish meetings on time so time is not wasted
- Leader uses skills to listen & read body language to make it easier to lead balanced meetings
- Leader understands how to involve everyone & handle ‘Characters’ = All views are valued to achieve consensus
- Leading discussions to decisions = Decisions are made more easily
- Noting assignments + Following-up = Clarity on responsibilities + reliable deliveries
- Evaluating meetings to improve outcomes = Learn from experience to improve
What You Will Learn
Meeting Objectives
Learn how to define clear objectives for your meetings to ensure they are focused and productive. This will help you stay on track and achieve the desired outcomes efficiently.
Timed Agendas
Discover the importance of planning timed agendas and presentations. You’ll learn how to invite key people, arrange for a time-keeper and note-taker, and ensure meetings run smoothly and on time.
Leadership Skills
Enhance your leadership skills by learning how to listen effectively, read body language, involve everyone, and handle different ‘characters’ in meetings. This will help you achieve balanced and productive discussions.
Follow-Up and Evaluation
Understand the significance of noting assignments and following up to ensure clarity on responsibilities and reliable deliveries. You’ll also learn how to evaluate meetings to improve future outcomes and make better decisions.
Detailed Synopsis
Format
- Hands-on Instructor-led Sessions: 2 x 2, or 1 x 4-hours, instructor-led online session(s)
What’s Included
- Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want.
- Ongoing support: WorkingSm@rt Helpdesk, no matter where you work.
- LearningLink: Our monthly productivity e-newsletter to keep you updated.
Units
- Unit 1 – Design: What are Meeting Objectives & Requirements?
- Unit 2 – Build: What Agenda + Preparation + Pre-Reading + Invitations?
- Unit 3 – Run: How should meetings be led & ‘Characters’ handled + Who should take notes & keep time?
- Unit 4 – Follow-up: How to record meeting agreements + How to follow-up?
- Unit 5 – Evaluate: How do we improve meetings continuously?
What our Graduates say about this course
Making Meetings Work
Objectives
- Lead meetings with greater confidence & involve everyone
- Achieve meeting outcomes
- Recognise when meetings are not the solution
- Spend less time in meetings
Results
- On track and on time meetings
- Different personalities recognised and managed
- Well-designed agendas bring clarity, timing and focus
- Participants more likely to arrive prepared and on time
- Decisions made more easily and circulated immediately
- Planning & administration simplified. Option to use OneNote
Upcoming Public Courses
If you want to sample our courses, you can join the public ones with one or two colleagues from your organisation. These public courses are available to book now. However, we recommend that the best way to learn is with courses that are tailored for you and your co-workers, because learning in groups is proven to be more effective. For large groups or teams, we recommend that you contact us to arrange a course that suits your needs and availability.
Public Courses available in April 2026–March 2027
- There are no events scheduled during these dates.
