The WorkingSm@rt with Microsoft Outlook course with Priority Management training was excellent and exceeded my expectations! I thought I was fairly efficient with Outlook but with the pre-work and set up of Outlook (even simple things like turning off notifications that interrupt what you are doing) and focus on tasks it has definitely made me even more efficient then before and I can log off each day knowing that all emails have been actioned/filed/delete/scheduled and my inbox is empty! Keep up the good work and also great that a follow-up coaching one-to-one is included as part of the course to see how the theory then works in practice (great!) and ability to ask questions anytime via email after the course will definitely be beneficial too. Definitely recommend everyone of any experience level attend!